Cloud Manage Service is a cloud service that helps in optimizing cloud usage as needed, managing the cloud, and running which cloud functions the business wants to use and manage either independently or completely left to the service provider.

• Manage Infra Support

Needs to reset password, alert, IaaS monitoring, first level monitoring (non critical)

• Reporting Performance

IaaS service monthly report (Report monthly performance, Preventive Maintenance etc.)

• Service Delivery Manager

Coordinate and communicate with users and the operation team regarding service issues

• Customer Care & Monitoring 24/7

As a single point of contact for Sigma, create tickets for each incident report and customer request, monitor the incident process

• Cost Saving

Using a managed cloud service provider saves you money in the long run

• Automatic upgrade

With cloud technology constantly evolving, your network infrastructure can easily obsolete and needs automatically updated regularly

• Disaster Recovery

In the event of an unexpected disaster, have a disaster recovery plan in place to protect and retrieve your data as soon as possible

• Fast Response Time

With a managed service provider, enables 24/7 support

• Network Security

Ensuring that the network is secure when using the cloud

• Centralized Control

Managed service providers to support cloud infrastructure and ensure that all access is in one location