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Flou support plans FAQ

Get answers to frequently asked questions about how Flou support plans work

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How do I create a Flou account?

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How do I buy products & solutions in Flou?

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Can I buy products or solutions without logging in to my Flou account?

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What is the difference between a Personal and Enterprise account?

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How big is the bandwidth capacity that Flou provides to its users?

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How much internet data/quota does Flou provide to its users?

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Where is Flou data center located?

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Does Flou have disaster recovery services?

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What kind of technology & security certification does Flou have?

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Where is the Flou office located? Where should users go if there’s any problem?

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Where can I get the latest update from Flou?

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How do I subscribe to the Flou newsletter?

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How to Top Up Balance in Flou?

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How to create a ticket?

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Get in Touch

If you have any questions or queries, our Flou experts will help you to find the best solution. Feel free to contact us.

Our Offices


Graha Telkomsigma BSD City

Jl. Boulevard BSD Tim, Lengkong Gudang, Serpong Sub-District, South Tangerang City

Banten 15321


Phone: 62.21. 538 8538

Fax: 62.21. 538 8505

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